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OPPORTUNITY AT AMPED KITCHENS (CHICAGO) 

We are actively seeking candidates for General Manager for Amped Kitchens. Amped Kitchens is the second multi-tenant food production and kitchen facility built on the ground-breaking model of Amped Kitchens which opened more than 3 years ago to substantial acclaim. 

Amped Kitchens is expected to open in April 2020 and is located in Chicago (5801 W. Dickens Ave. Chicago, IL 60639). It will have 64 production spaces housing a wide array of cutting-edge food companies ranging from local start-ups to national firms.  The facility will be a vibrant community of some of Chicago’s best food makers and has already been featured in major media outlets. We intend to hire for this position as soon as possible to allow for training and ramp-up at the new facility.

General Manager—Overview 

The General Manager directs all aspects of the Amped Kitchens facility including:

  • Management of tenant relationships

  • Oversight of facility staff

  • Management of outreach and leasing

  • Maintenance of facility and equipment as per regulatory guidelines and Amped Kitchens policies procedures

  • Oversight of accounts payables and receivables

  • Preparation of annual budgets and oversight of financial reporting

The GM reports directly to the Owners of Amped Kitchens.

GM Key Responsibilities

1. Tenant Management

  • Know details of property, current availability of spaces for lease, and prices

  • Tour potential tenants through the facility

  • Negotiate new leases and lease renewals within parameters set by Ownership

  • Enforce leases and manage collections

  • Manage tenant relations, assist with move-ins, and address specific tenant needs

  • Resolve tenant complaints and maintain good tenant morale while enforcing policies, procedures and keeping a balanced approach to tenant requests

  • Collect reporting data from tenants for public agencies and project lenders and investors

  • Manage tenant improvement construction projects. Define scope, scheduling and insure proper permitting and inspections for space upgrades for tenants within parameters set by Ownership.

  • Facilitate tenant compliance with policies and procedures to ensure safe, efficient and enjoyable operation of the facility

  • Calculate net charges for tenants, including share of utility costs, storage and other incidental charges

  • Organize programs and events

  • Manage and facilitate tenant interactions via Mobilize (our online collaboration system)

  • Report to Ownership on rental receipts, vacancy/leasing activity and delinquency/collections

2. Personnel Management

  • Provide leadership for the successful day-to-day operation of the facility

  • Hire assistant GM (responsible for bookkeeping, tenant tours, managing database of potential tenants and general back-up for GM)

  • Inspire and lead others. Manage and train staff of approximately 10-12, including logistics/dock, security and custodial personnel to assure continuous improvement and highly efficient operations

  • Conduct performance appraisals and provide coaching and guidance to all employees and carry out terminations where necessary

  • Implement HR policies and maintain required documentation

  • Manage employee claims including harassment, workers comp. Reporting all claims to Ownership

  • Be available to respond to emergencies as necessary

3.  Facility Management

  • Ensure maintenance requests are completed in a timely and decisive manner

  • Oversee all facility subcontractors and in-house maintenance

  • Establish schedules for routine maintenance and emergency staff coverage

  • Assure facility cleanliness and safety in common areas and provide ongoing coaching and support for tenants and staff in cleanliness and safety per industry best practices

  • Work with tenants and staff to identify opportunities to improve operations

  • Maintain building security and access control

4. Regulatory Compliance/Health and Safety

  • Enforce and offer improvements to facility-wide Sanitary Standard Operating Procedures and move-in procedures to comply with County, State, FDA, USDA and other relevant food safety standards.

  • Manage relationships with governmental and third-party health inspectors including County and State Health Departments and USDA as well as private food safety auditors (e.g. Everclean).

  • Develop and implement policies for Food Safety Modernization Act compliance.

  • Assure compliance with worker safety policies.

5.  Financial management and Vendor Relationships

  • Partner with CFO to develop operating and capital budget and provide regular reports to Ownership on financial performance

  • Analyze past income and expenditure patterns and make recommendations to improve profitability.

  • Oversee assistant general manager/bookkeeper in processing accounts payable, accounts receivable and assisting CFO with documentation for annual audit.

  • Control operating and capital expenses to ensure compliance with budgetary restrictions and meet financial performance targets.

  • Manage day-to-day vendor relationships.

  • Generate, verify and approve purchase orders and invoices.

  • Engage new vendors within parameters and with approval of CFO and Ownership.

  • Prepare biweekly payroll.

Qualifications

  • 5+ years’ experience in commercial or industrial property management

  • Experience in facilities management, preferably for commercial kitchens, food production or related manufacturing facilities.

  • Successful experience managing a budget and reporting on financial performance.

  • Strong computer skills including the ability to understand, prepare and use spreadsheets for analyzing data and trends. Willing to learn property management software.

  • Skilled in conflict resolution and negotiation.  Demonstrable customer relations skills.

  • Ability to be assertive, highly organized, detail oriented, a problem solver, flexible, and dependable.

  • Prior leadership, team building and advanced coaching experience.

  • Excellent written and oral communication and people management skills.

  • Education Required:  Bachelor's Degree and/or culinary arts degree and/or relative industry experience.

  • Serv safe manager certification for food handling required prior to start.

 

Contact: Submit resume to brian@ampedkitchens.com